Privacy Policy

Effective Date: 2025
Business Name: Frylow
Website: https://to.frylowstore.com/--
Contact Email: [email protected]
Phone: +1 250-881-2937

Frylow respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, submit a form, make an inquiry, or communicate with us by phone, email, SMS, or other channels.

1. Information We Collect

We may collect the following information when you interact with Frylow:

Name

Email address

Phone number

Mailing address, if provided

Details submitted through website forms

Appointment, service, or inquiry details

Communication history, including emails, calls, and text messages

Website usage information, such as pages visited, form submissions, and basic analytics data

We collect this information when you voluntarily provide it, such as when you submit a contact form, request information, book an appointment, make a purchase, or communicate with our team.

2. How We Use Your Information

Frylow may use your information to:

Respond to your inquiries

Provide information about our products or services

Schedule appointments or follow up on requests

Send service-related updates

Send SMS, email, or phone communications when you have provided consent

Improve our website, customer experience, and internal operations

Maintain records for business, legal, and compliance purposes

3. SMS and Text Message Communications

By providing your phone number and opting in, you agree to receive text messages from Frylow. These messages may include appointment reminders, follow-ups, service updates, customer support messages, promotional offers, or other communications related to your inquiry or relationship with Frylow.

Message frequency may vary. Message and data rates may apply.

You can opt out of SMS communications at any time by replying STOP to any message. You may reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchase.

4. Mobile Information and SMS Consent

Frylow does not sell, rent, or share your mobile phone number or SMS consent information with third parties or affiliates for marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other data-sharing categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share limited information with trusted service providers who help us operate our business, such as communication platforms, customer relationship management systems, website hosting providers, or customer support tools. These providers are only permitted to use the information as necessary to provide services to Frylow and are not permitted to use SMS consent data for their own marketing purposes.

5. How We Share Information

We may share information only when necessary to:

Provide requested services

Operate our website, CRM, communication systems, or business tools

Comply with legal obligations

Protect our rights, safety, or business operations

Work with service providers who support our business operations

We do not sell personal information.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary for the purposes described in this Privacy Policy, including business operations, customer communication, legal compliance, and recordkeeping.

8. Your Choices

You may request to update, correct, or delete your personal information by contacting us at:

Email: [email protected]

You may opt out of text messages at any time by replying STOP.

You may opt out of marketing emails by using the unsubscribe link in our emails or contacting us directly.

9. Cookies and Website Tracking

Our website may use cookies, analytics tools, pixels, or similar technologies to understand visitor behavior, improve website performance, and support marketing efforts. You can adjust your browser settings to disable cookies, although some website features may not function properly.

10. Children’s Privacy

Frylow does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected information from a child, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

12. Contact Us

For questions about this Privacy Policy or how your information is handled, contact us at:

Frylow
Email: aziz@frylowcom
Phone: +1 250-881-2937
Website: https://to.frylowstore.com/--